Reviews

What our customers say about us

John Gray & Co Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.

If you would like to provide feedback please don’t hesitate to get in touch.

Google

jennifer farr

Thank you so much for arranging my stepmother's funeral. It was as perfect as a funeral can be from the arrangements to the day. Special thanks to Anne Marie and Sandra in the Bangor office and Andrew on the day who was so caring and

Google

Heather Lee

From the start of our process to the very end Anne-Marie was fantastic! She showed patience, understanding and knowledge in what was a very emotional and difficult time for us on the loss of our mum, and grandma to my daughter, who had an exceptionally

Google

Hillis Hamilton

Totally professional especially the help given by Rianna and the pastoral care shown by Mark Niblock it makes me glad that my mother’s funeral was done in a proper and dignified manner

Google

Diann Bill

EVERY member of your team were brilliant Many Thanks

Google

Jamie McGaffigan

John Gray & Co were absolutely superb! Very compassionate and understanding, made everything so simple and took a massive weight off my shoulders. Riana, Mark and the rest of the staff were very professional.

Google

Noel Wishart

Very dignified and friendly funeral arrangements..Sandra and Andrew deserve a particular mention for arranging everything required .Couldnt recommend John Gray &Co.highly enough.

Google

natasha kerry Collins

All staff we encountered were Amazing. The whole week was a blur for us and the staff clearly understood this and took control of the things we needed. Seamless from start to finish.

Google

Vicky

Every member of the team we dealt with was caring, professional, communicated clearly with us and made us feel that our mum was getting the best possible care. I would like to thank Riana and Sarah and Andrew in particular.

Google

Arthur David Marshall

I arrived unannounced and without an appointment but although the parlour was short-staffed due to holidays, time was found to discuss what I wished for, quietly and efficiently and when the time came for the memorial service itself, everything had been set up perfectly.

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