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Noel Wishart
Very dignified and friendly funeral arrangements..Sandra and Andrew deserve a particular mention for arranging everything required .Couldnt recommend John Gray &Co.highly enough.
What our customers say about us
John Gray & Co Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.
If you would like to provide feedback please don’t hesitate to get in touch.
Google
natasha kerry Collins
All staff we encountered were Amazing. The whole week was a blur for us and the staff clearly understood this and took control of the things we needed. Seamless from start to finish.
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Vicky
Every member of the team we dealt with was caring, professional, communicated clearly with us and made us feel that our mum was getting the best possible care. I would like to thank Riana and Sarah and Andrew in particular.
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Arthur David Marshall
I arrived unannounced and without an appointment but although the parlour was short-staffed due to holidays, time was found to discuss what I wished for, quietly and efficiently and when the time came for the memorial service itself, everything had been set up perfectly.
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David Marshall
I arrived unannounced and without an appointment but although the parlour was short-staffed due to holidays, time was found to discuss what I wished for, quietly and efficiently and when the time came for the memorial service itself, everything had been set up perfectly.
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Stuart Martin
All staff members were polite and courteous. Nothing was too much trouble, in the days from booking the funeral, to the day of the service itself.
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Lisa T
We are very grateful to Grays for providing excellent service and support through our recent bereavement. All members of staff were extremely professional yet caring throughout the process. I am unable to name everyone but Anne Marie was our lead contact and she kept us
Google
Lisa T
We are very grateful to Grays for providing excellent service and support through our recent bereavement. All members of staff were extremely professional yet caring throughout the process. I am unable to name everyone but Anne Marie was our lead contact and she kept us informed and consulted as required. Thank you
Google
richard hazard
I genuinely cannot express how much I appreciated the support and professionalism from John Gray and Co when my beloved late-father recently passed. From the initial phone call to the days after Dad was laid to rest I am so profoundly grateful for the help
Google
richard hazard
I genuinely cannot express how much I appreciated the support and professionalism from John Gray and Co when my beloved late-father recently passed.
From the initial phone call to the days after Dad was laid to rest I am so profoundly grateful for the help and advice- particularly from Anne-Marie and Paul who I dealt with most.
Dad was of a slightly different Faith to me, and it struck me as so kind that Anne-Marie took a huge amount of time, even after normal working hours, to advise me on the logistics of Dad's funeral service as it would of course be slightly different to what I would have known.
All my, many, questions were always answered accurately and quickly; and I was kept fully aware at all times of updates right from Dad being received by John Gray staff to being laid to rest.
It is a very tight line to walk between professionalism and over-familiarity, but John Gray walked it perfectly.
Of course a phone call to any funeral director is a call no-one wants to make, but I would have absolutely zero reservations in recommending John Gray and Co to anyone when the sad time comes.
Their professionalism, kindness and understanding absolutely helped me through the most difficult time of my life and I am profoundly grateful to them
Google
Alex Clifford
I would like to thank Anne Marie and team for looking after myself and my brother while dealing with the recent loss of our father. Their thoughtfulness and support was amazing. The care they took looking after my mother in 2024 and then my father
Google
Alex Clifford
I would like to thank Anne Marie and team for looking after myself and my brother while dealing with the recent loss of our father. Their thoughtfulness and support was amazing. The care they took looking after my mother in 2024 and then my father recently. We felt truly supported and they worked with us to make sure both my mother and fathers wishes were met. They guided us when we weren't really sure what do. They are an amazing team. The respect they give you is above and beyond.