Reviews

We can’t thank Anne Marie, Liam and the whole team enough for their care and support around my dad’s funeral. From the very beginning, Anne Marie was kind, patient and incredibly organised, and the way she gently guided my mum through each step made a really difficult time much easier to bear.

On the day of the funeral, Liam and his team were calm, respectful and highly professional. Everything was carried out with such dignity and thoughtfulness that we never had to worry about a thing - we were simply able to focus on saying goodbye.

We are deeply grateful for their compassion and the exceptional service they provided, and wouldn’t hesitate to recommend them.

Ann-Marie was great in dealing with what is our first direct death in the family giving compassionate support and valuable advice. Paul was very professional and extremely helpful in making sure the funnel went according to plan. Both are to be highly praised on their empathy and valuable advice, making a difficult experience more bearable. Our thanks to both and indeed the rest of the team who were also consummate professionals.

Mike Smith was outstanding, he handled our arrangements right from initial contact through to the funeral itself and made sure we were kept fully informed throughout. We really appreciated his professionalism and that he really cares about the job he’s doing and the people he’s serving.

Following the sad death of my late wife my son and I called upon the use of John Gray & Co.
Throughout the whole process, we were treated with immense kindness and compassion, and when my dear late wife was returned home, it was clear that she had been treated with the utmost delicacy and care.
Staff were exceptional throughout

All the staff at John Gray, Bangor were excellent. Nothing was too much trouble. They were all very friendly, kind and accommodating for our requirements. Everything was organized exactly. All the staff are very knowledgeable, thorough in their processes and professional with full decorum shown for our departed loved one. Anne Marie was particularly wonderful.

I would like to offer my sincere and heartfelt thanks to John Gray Funeral Directors for the wonderful service provided to the family at a very difficult time. Barbara looked after all the arrangements and guided the family with compassion, understanding and professionalism. Barbara's attention to detail and unwavering support were appreciated so much by the family. Andrew and his team were fantastic on the day of the funeral and ensured that the funeral was carried out to perfection, guiding and advising the family with sensitivity and respect.

I would highly recommend the services of the whole team at John Gray (Holywood), they were a fantastic support and guide at a very difficult time.